All information and personal data requested will be used by MIMO Fersil in the processing of your order, in marketing campaigns, rewards or newsletters, in order to provide a better service to the user.

The filling of surveys is entirely voluntary and they are automatically processed to improve services and statistical data.

In accordance with the provisions of Law Nº 67/98 of October 26, law relating to the protection of personal data, the User can at any time exercise his rights of access, rectification and/or cancellation of his data. The personal data collected may be transmitted to third parties of recognized reputation for direct marketing purposes. If you do not wish your data to be transmitted to third parties, simply contact us with your name, surname, address and customer number, by email

The personal data of users/customers of this website will be processed in agreement and in accordance with the Portuguese Data Protection Commission.


The user has the right to the protection of his personal data.

MIMO Fersil respects the right of users to information on the collection and processing of their personal data.

MIMO Fersil, as responsible for the processing of personal data, determines the purposes and the means by which your personal data is processed, including all security measures. MIMO Fersil guarantees that personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.

In the processing of data which can identify you personally, directly or indirectly, we apply the principle of strict necessity.

For this reason, this website has been designed so that the use of your personal data is minimal and does not exceed the initial purpose for which it was collected and/or processed. We do not reveal your identity when the purpose for which your personal data is processed can be obtained through anonymous information.

This privacy policy is designed to provide you with all the information you need to understand our privacy practices. However, if you have any questions about our privacy practices and this privacy policy, you can ask your questions by


Your personal data is collected and processed by MIMO Fersil only for purposes strictly related to the use of this website, its services and the purchase of products. However, your personal data may also be used for other processing operations within the limits of these applications. In particular, your personal data may be processed for the following purposes:

a) when you execute processes for the purchase of products sold on this site, including the conclusion of product purchase agreements, we collect your personal data on the purchase form, only for the purpose of selling, separating and transporting products ordered by you;

b) when you request technical assistance, we collect your personal data only for the purpose of providing you with relevant customer support services for this website and support;

c) when you request technical assistance, we collect your personal data in order to provide you with information on the site;

d) when you create or share your Wish List, we collect your data in order to personalize our services for the purchase of products on the site;

e) when you register a delivery address, we collect your personal data in order to simplify the preparation of your future orders;

f) when you register on our site, you accept the sending of commercial messages by email or any other equivalent automatic electronic means (email, sms messages, push notifications).

Please report any changes regarding your personal data to your customer account. ("My account").

Unless otherwise specified, your personal data will not be disclosed to third parties for purposes not authorized by law or without your express consent. Your personal data will only be communicated to third parties when it is necessary to process an order.

Your personal data will be communicated to natural or legal persons for:

- Provision of electronic payment services, by credit / debit card,

- Process product sales, 

- Choose, package and ship products, 

- Resolve product sales issues, 

- Receive payments for product purchases, 

- Process customer product returns. 

Your personal data may be communicated to the police or the judicial authorities, in accordance with applicable laws and regulations and at the formal request of the authorities, with the aim of preventing fraud against us (anti-fraud services).

In all the circumstances described above, your consent to the processing of data will not be specifically requested.

MIMO Fersil may have access to the personal data of third parties which are disclosed by the users of this website, for example, when a user purchases a product to be sent to a friend, when the user who pays for the product is different from the recipient of this product, or when a user wishes to recommend to a friend a service provided on this site or the purchase of a specific product published on this site. 

In all cases where you must disclose information to third parties, you must obtain their consent before providing us with their personal data and informing them of our privacy policy. The user will be solely responsible for the disclosure of information and data from third parties, as well as for any other illegal and incompatible use of these data, if he has not obtained his agreement.

Any case involving the disclosure of sensitive / confidential data to MIMO Fersil, the user will be solely responsible for the disclosure and illegal use of this data by third parties.


We adopt security measures to protect your personal data against accidental or illegal destruction, loss, alteration, disclosure or unauthorized access and against other illegal forms of data processing, as provided herein privacy policy.

However, MIMO Fersil cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information via this website will prevent or exclude any risk of unauthorized access or loss of data. It is recommended that your computer is equipped with software that protects it during the transmission and reception of data (such as up-to-date antivirus systems), and that your browser takes appropriate measures to ensure the security of data transmission.



The site uses automatic data collection systems such as cookies.

A "cookie" is a device transmitted to the hard drive of a user. Although cookies do not contain intelligible information, this allows us to link a user to their personal information.

Cookies are distributed by our servers and no one can access the information contained therein.

Only MIMO Fersil can access the information collected by cookies, collectively and anonymously, in order to optimize its services and those of this site for the needs and preferences of the user and for the preparation of internet pages to be personalized.

The cookies used at MIMO Fersil are encrypted with a private key to which only platform administrators have access.

Acceptance of our automatic data collection procedures and the use of cookies are necessary to take advantage of the many features and services offered on this site, including the purchase of products. If you configure your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered on this website (for example, your computer may not be able to display the image of the product you are trying to buy).

We will use cookies for functions such as browsing the catalog, purchasing products online and providing services reserved for registered users.



These general conditions and all emerging disputes related to these general conditions, including their validity, the use of the website or any purchase on it must be governed by Portuguese law.



MIMO Fersil reserves the right to modify this privacy policy at any time.

The customer is subject to the principles and conditions in force on the date of his order, unless the law or the competent authority requires changes.

We recommend that you visit this page regularly to learn more about the changes that have been made to it.



All images and photographs on the MIMO Fersil site and their use or use without prior authorization are subject to legal intervention.



The online dispute resolution website is an official website managed by the European Commission intended to help consumers and merchants to resolve their disputes before the courts.

Lisbon Consumer Dispute Arbitration Center

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)

CNIACC – National Center for Information and Arbitration on Consumer Disputes

Arbitration center for consumer disputes in the Coimbra region

Information, mediation and arbitration center for consumer disputes in the Algarve region

Porto Consumer Information and Arbitration Center -

European online dispute resolution platform -